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Buyer’s protection

If you purchase any product on Vinted, our buyer’s protection policy is automatically active. We ensure you are repaid if anything goes wrong, payment processes are safe, and last but not least, our team is 24/7 available to assist with any problems.

Safe Payments

Your money is safely handled throughout the whole payment process. Vinted ensures payments are encrypted and handled by trusted payment parties. Their secure technologies ensure all purchases and sales are sent and received swiftly and safely.

Refund Policy

Is your received product damaged, not like the description at all or you don’t receive your product at all? If you alert our team within 48 hours you will be reimbursed. Read more about this on our Refund Policy page.